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Please note: if you add a mobile phone number, you will be required to verify the number through a verification code sent as a text message.

Once in Settings, select Contact Methods to add an email or mobile phone number.

Do not hang up until you receive the confirmation number, so you will know your transaction was correctly completed.

After a few moments, the IVR system will give you a confirmation number.

The IVR system will read back/verify your account number, your payment type, and the amount that will be credited to your account.

Listen carefully because sometimes the exact steps to follow will change.

After an introductory message, the IVR system will prompt you to speak or input your account number, your payment type, and amount.

Note: At any time during the call, Tele-link can provide a quick connection to a customer service representative or system operations.

Have a copy of your CGEMC electric bill handy, or at least the account number located in the upper left corner of the bill.

You will need your checkbook, credit card, or debit card.

A confirmation number is given to assure that your payment has been received.

Payment is posted to your account within minutes.

No more trips to the post office save time and money.

Checks, credit cards, or debit cards are accepted.

24-hour access from any touch-tone phone.

With the Tele-link system, the customer does not have to press any number keys commands can be spoken directly to the Interactive Voice Response (IVR) system. You can easily pay your electric bill by phone with our Tele-link system by calling (770) 775-7857 or 1-80 and selecting Option 2. To text a payment, you must first set up a credit/debit card or echeck profile by logging into the CGEMC Customer Portal.

RESET - Lets you restart the text session.

OUTAGE - Report a power outage on up to four active accounts associated with your current mobile number on file.

PAY- Payment can be made using a stored debit/credit card or echeck profile.

BAL- Provides the current amount owed or the prepaid metering balance for those who participate in the prepaid metering payment plan.

START- Confirms that you want to opt-in.

MENU - See a list of all available commands.HELP- Gives you information about the service.Once you opt-in, you can use the following commands to interact with the Customer Information System: Once you receive your welcome alert, text START to confirm that you want to opt-in to receive text messages. For customer-owners who are not currently receiving text alerts, text JOIN to 352667. With Text-to-Connect, you can make a payment, get your balance, or even report a power outage by texting short commands from the mobile phone number listed on your account. If you have the CGEMC App installed on multiple devices, do not forget to enable push notifications for your accounts on each device, as the push notification settings for each account are device-specific. Next, be sure to choose each account and enable the “Notify” option for every account you want to receive push notifications on this particular device. The first time you launch the CGEMC App after installing it on your mobile device, you will be asked whether you want to enable push notifications for our App on your device. How do I sign up for push notifications? What if I want to receive push notifications for multiple accounts? The information you see in the Mobile App and the Mobile Web App is shown in real-time, so it is always accurate. How current is the account information I see in the Mobile App?

Our App will display PDF versions of your available bills using the PDF reader you have on your smart device. How do I view my bill through the Mobile App? You can even report a power outage at your location. The Mobile App gives you the ability to receive push notifications and view a map of our offices and payment locations. View your accounts, view your bills, make secure payments directly from your mobile device, view your payment history, modify, or maintain your subscriptions for alerts and reminders, and contact us via email or phone. What are the features available on the Mobile App? Our CGEMC web portal is available if your smartphone is not compatible with the Mobile App.

Just click on the appropriate device link below to download your Central Georgia EMC App today!

This free service brings the online functionality of our website to your smartphone.

Keep track of your account, pay or view your bill and much more with the Central Georgia EMC App for Android and Apple devices.

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